Accessing eresources from home
The Library’s eresources collection includes fulltext journal and newspaper databases, primary source documents, ebooks and more.
To use our eresources from home you need to live in Victoria and be a registered Library member.
See our full range of eresources.
I can't log in to access articles & ejournals from offsite
Your Library membership may have expired or we may not have your Victorian address.
You cannot access eresources from home unless you are a Victorian resident.
To check your details:
- Go to the catalogue and sign in by clicking on 'Sign in' (top right).
- Click on your name, then 'My account', then check under 'Personal details'.
- Check that your Library membership is registered under a Victorian address.
- If you don't live in Victoria, you won't be able to use our eresources from home. Try the state library in your home state or the National Library of Australia.
- Use our Membership inquiry form for your details to be updated.
- If your membership has lapsed, you will need to re-register.
If your details are correct:
- Check that you haven't typed an extra space before or after your member number or family name. If your device provides auto-fill text for your family name and/or member number, ensure that you re-type your family name and member number.
- If your name has an apostrophe in it (eg O'Donnell), try typing it without the apostrophe (eg odonnell).
- Try a different browser; for example, if you are using Firefox, try Chrome.
- Try clearing your cache by deleting your browser history, saved form information and cookies. This will clear any incorrect log-in details.
- Try again later. If you try to sign in incorrectly multiple times, your account will be blocked for 30 minutes.
- If you have personal or corporate firewalls, you may not be able to access eresources unless you temporarily unblock relevant ports. The port numbers are 2048 to 2100.
If you are still having trouble - Ask a librarian for help.
I have logged in, but I still can't access the ejournals & ebooks
- Some eresources have user limits. Usually there will be an error message talking about the maximum number of concurrent users or licences. If you see this type of message, try again later.
- Check if your browser accepts cookies. Cookies will let you use a range of databases in the same session without having to log in each time.
- You may not have the right software or browser versions to use the specific database. We recommend keeping your browser updated to ensure consistent access.
- Not all our eresources can accessed from home – choose databases from our A-Z list with the house icon.
- Some databases have download limits. If you have breached the limit, your account will be suspended for two hours, after which you will be able to login again.
I have logged in and found a reference for an article but I can't read the article
- Some of the eresources are bibliographic databases or indexes. They contain information about articles, often including a summary, but not the articles themselves. The article may not be available online.
- The Library doesn’t subscribe to all content from all suppliers – results may be retrieved that we don’t have access to.
Are there other ways to access ejournals?
- Look up your journal title in our Journal list. Different databases may have access to different issues of the same journal.
- Use the information you've found to search for a print version of the journal title in our catalogue.
- Ask a librarian for help.
More to explore
- Conditions of access for using eresources at home
- Report an online service problem - to report technical problems accessing the Library's eresources from home.
- View the current status of Library systems and eresources.
- Finding journal articles