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Ask a librarian

Do you have a research or collection query? Need help finding information? Ask one of our librarians!

From 19th-century Indian rainfall records to WWI diaries, film composers to the longest word in the English language and more, our expert staff can help answer your questions and offer research guidance.

Find out more about our principles of service and how we can support you to find information.

Ask us in the way that suits you best:

Call us:
  • General reference queries: 03 8664 7002
  • Australiana & heritage collections: 03 8664 7009
    (for pictures, manuscripts, maps, rare books and children's literature queries)
  • Interlibrary loan and online copy order queries: 03 8664 7159
Online inquiry form

Fill out our online inquiry form and receive an answer by email.

You can check your question's progress and amend or cancel it after it's submitted.

In person

Talk to a staff member at the Gateway service point.