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Ask a librarian

Do you have a research or collection query? Need help finding information? Ask one of our librarians!

From 19th-century Indian rainfall records to WWI diaries, film composers to the longest word in the English language and more, our expert staff can help answer your questions and offer research guidance.

In person

The 'Ask a librarian' desk in Cowen Gallery is open for walk-up visitors during the day. 


General reference inquiries: 03 8664 7002

Heritage Collection Reading Room and Newspapers and Family History Reading Rooms: call 03 8664 7002 to make an appointment.

Ask us online

Send us your question using our online form, and receive an answer by email. You can check your question's progress and amend or cancel it after it's submitted.

Send us your question


Please note: Librarians are working onsite in limited numbers during our COVID-safe opening, with restricted access to collections. It can take a little time to find you the best information available, so please bear with us and a member of our team will be in touch as soon as possible. 

Find out more about our principles of service and how we can support you to find information.