Ask a librarian

Do you have a research or collection query? Need help finding information? Ask one of our librarians!

From 19th-century Indian rainfall records to WWI diaries, film composers to the longest word in the English language and more, our expert staff can help answer your questions and offer research guidance.

Ask us in the way that suits you best:
Online inquiry form

Fill out our online inquiry form and receive an answer by email.

Phone Call us:
  • General reference queries: 03 8664 7002
  • Australiana & heritage collections: 03 8664 7009
    (for pictures, manuscripts, maps, rare books and children's literature queries)
  • Interlibrary loan and copy order queries: 03 8664 7159
Web chat

Use our real-time, web-based chat service for quick answers and links to recommended resources. Open Monday–Friday, 10am–6pm AEST (except public holidays, Christmas and Easter).

In person

Talk to a staff member in our Information Centre or reading rooms.

Chat with a librarian