Disability access

The Library provides facilities and services for people with a temporary or permanent disability.

Parking

There are three two-hour disability-permit parking spaces in La Trobe Street, outside Mr Tulk.

There are two two-hour disability-permit parking spaces in Little Lonsdale Street, between Swanston and Russell streets (outside the Wheeler Centre).

Wheelchair access

Library access: ramp access is available via Entry 5 on La Trobe Street.
Conference Centre and Village Roadshow Theatrette: access via Entry 3 on La Trobe Street.
Mr Tulk cafe: accessible for wheelchair users via ramp on La Trobe Street.

Courtesy wheelchair

A courtesy wheelchair is available for visitors attending Library events and exhibitions. Please note that we are unable to provide staff to push wheelchairs. To book or make further inquiries, contact the Disabilities Liaison Librarian on 8664 7005 or email disabilitysupport@slv.vic.gov.au.

Moving within the Library

Lifts provide access to the Gateway Zone and Cowen Gallery, Dome Galleries, Redmond Barry Reading Room (except the Mezzanine floor; ask staff for assistance), La Trobe Reading Room and Heritage Collections Reading Room.

Accessible toilets

There are separate male and female accessible toilets in the Library:

  • in the Russell Street Welcome Zone (via Entry 5 on La Trobe Street)
  • on Level 2: take the lift from the Gateway Zone
  • Mr Tulk (for cafe patrons only; no access through to the Library).

Assistive technology workstations

Dedicated assistive technology workstations for those with disabilities can be found in the Redmond Barry Reading Room.

Two computers on height-adjustable workstations offer assistive software, including:

  • Jaws for Windows and NVDA screen-readers
  • ZoomText
  • Kurzweil 1000
  • Trackball mouse.

There are also two desktop video magnifiers for reading books and documents.

Bookings are not required. For more information, call the Disabilities Liaison Librarian on 03 8664 7005 or speak to a member of staff at the Gateway service point in the Cowen Gallery when you arrive.

Reading assistance tools

Book rests, magnifying sheets, illuminated magnifiers and magnifying glasses for readers with low vision are available in all the reading rooms.

There are desk-top video magnifiers for reading books and documents. These are located in the Redmond Barry Reading Room.

Please ask staff in the area for assistance if required.  

Internet, free wi-fi and PCs

Wi-fi is freely available throughout the Library. Simply choose the State Library Victoria network to connect.

Computers for general use are available in the Redmond Barry Reading Room. Bookings for these may be made on the PC reservation computer nearby.

Extended access may be available for Library users with a disability, where necessary. See staff at the Gateway service point in the Cowen Gallery for assistance.

For more information, visit Wi-fi, internet and printing.

Library events and tours

The Library offers free guided tours of permanent and temporary exhibitions. Portable audio loop units are available for hearing-impaired visitors; please inquire at the Russell Street Welcome Zone to borrow a unit. 

Our Village Roadshow Theatrette has a permanent audio induction loop, and we can provide temporary audio loops for our other event venues. For unbooked events, inquire at the Russell Street Welcome Zone to borrow a portable audio loop unit.

On an occasional basis the Library holds audio-described tours of temporary exhibitions; these are listed in What's on and bookings are required. 

Large-print booklets for temporary exhibition description panels are available by request; inquire at the Russell Street Welcome Zone. Large-print booklets for the World of the book exhibition are available in the Dome Galleries on Level 4.

Companion card

If you have a disability and require support from a companion to attend a paid Library event, your companion will receive free entry on presentation of a Companion card. If you book a ticket over the phone, please let us know that you require a Companion ticket.

More information

Disabilities Liaison Librarian

A Disabilities Liaison Librarian is available to assist visitors with a disability and their carers. In addition, the Disability Liaison Librarian can provide information and referrals to other agencies that may be of assistance to people with a disability. 

If you need further assistance or information, please contact our Disabilities Liaison Librarian on 03 8664 7005 or email disabilitysupport@slv.vic.gov.au

National Relay Service

Contact us through the National Relay Service:

  • for accessibility inquiries, ask for 8664 7005 to speak to the Disabilities Liaison Librarian
  • for all other inquiries, ask for 8664 7002.

For more information, visit the National Relay Service website.