Disability access

The Library provides facilities and services for people with a temporary or permanent disability.


There are three two-hour disability-permit parking spaces in La Trobe Street, outside Mr Tulk.

There are two two-hour disability-permit parking spaces in Little Lonsdale Street, between Swanston and Russell streets (outside the Wheeler Centre).

Wheelchair access

Wheelchair ramp access is available at our main Swanston Street entrance, with access from La Trobe Street, and our La Trobe Street (Mr Tulk) entrance.

The Conference Centre and Village Roadshow Theatrette are accessible to wheelchair users from Entry 3 on La Trobe Street.

Courtesy wheelchair

A courtesy wheelchair is available for visitors attending Library events and exhibitions. Please note that we are unable to provide staff to push wheelchairs. To book or make further inquiries, contact the Disabilities Liaison Librarian on 8664 7005 or email disabilitysupport@slv.vic.gov.au.

Moving within the Library

Lifts provide access to the Cowen Gallery, Dome Galleries, and Redmond Barry, La Trobe and Heritage Collections reading rooms.

Accessible toilets

There are separate male and female accessible toilets in the Library:

  • Keith Murdoch Gallery – at the end of the main gallery
  • Palmer Hall – just near the entrance to Mr Tulk
  • Information Centre – either side of the lifts at the far (east) end of the ground floor.

Assistive Technology Room

The Library has a dedicated Assistive Technology Room for those with disabilities, located in the Information Centre to the left of the main entry, next to The Courtyard. 

It is equipped with two computers on height-adjustable workstations that offer assistive software, including:

  • Jaws for Windows and NVDA screen-readers
  • ZoomText
  • Kurzweil 1000
  • UReader.

There is also a desk-top video magnifier for reading books and documents.

Bookings are not required. For more information, call the Disabilities Liaison Librarian on 03 8664 7005 or speak to one of the librarians at the 'Ask a librarian' desk in the Information Centre when you arrive.

Reading assistance tools

Book rests, magnifying sheets, illuminated magnifiers and magnifying glasses for readers with low vision are available in all the reading rooms.

There are desk-top video magnifiers for reading books and documents. These are located in:

  • Assistive Technology Room
  • Information Centre
  • Redmond Barry Reading Room.

Please ask staff in the area for assistance if required.  

Internet, free wi-fi and PCs

Wi-fi is freely available throughout the Library. Simply choose the State Library Victoria network to connect.

Computers for general use are available in the Information Centre. Bookings for these may be made at the PC reservation centre in the Information Centre.

Extended access may be available for Library users with a disability, where necessary. This facility is also available in the Assistive Technology Room. See staff at the 'Ask a Librarian' desk for assistance.

For more information, visit Wi-fi, internet and printing.

Library events and tours

The Library offers free guided tours of permanent and temporary exhibitions. Portable audio loop units are available for hearing-impaired visitors; please inquire at the Foyer desk to borrow a unit. 

Our Village Roadshow Theatrette has a permanent audio induction loop, and we can provide temporary audio loops for our other event venues. For unbooked events, inquire at the Foyer desk to borrow a portable audio loop unit.

On an occasional basis the Library holds audio-described tours of temporary exhibitions; these are listed in What's on and bookings are required. 

Large-print booklets for temporary exhibition description panels are available by request at the Foyer desk. Large-print booklets for the World of the book exhibition are available in the Dome Galleries on Level 4.

Companion card

If you have a disability and require support from a companion to attend a paid Library event, your companion will receive free entry on presentation of a Companion card. If you book a ticket over the phone, please let us know that you require a Companion ticket.

More information

Disabilities Liaison Librarian

A Disabilities Liaison Librarian is available to assist visitors with a disability and their carers. In addition, the Disability Liaison Librarian can provide information and referrals to other agencies that may be of assistance to people with a disability. 

If you need further assistance or information, please contact our Disabilities Liaison Librarian on 03 8664 7005 or email disabilitysupport@slv.vic.gov.au

National Relay Service

Contact us through the National Relay Service:

  • for accessibility inquiries, ask for 8664 7005 to speak to the Disabilities Liaison Librarian
  • for all other inquiries, ask for 8664 7002.

For more information, visit the National Relay Service website.