Home > Membership FAQ
Reward your curiosity

If you want to engage more deeply with the Library and receive benefits matching your interests and needs, our new Membership offerings are for you. Reward your curiosity and find answers to all your frequently asked questions here. 

General queries

Is free membership on offer?

Absolutely and always. Our collection, programs, services and resources have always been offered at no cost and this won’t change.

Our Access membership is free and comes with these benefits:

  • access to more than 5 million collection items
  • access to book rooms and facilities at the Library
  • online access to thousands of databases and eresources
  • the ability to personalise online research tools
  • the option to order digital copies and extracts of collection items.

Find out more about Access membership

What membership packages are available?

In addition to our free Access membership, we offer three packages with unique benefits for students, families and culture lovers. Each of these receives all the benefits of Access membership plus eight core benefits and four tailored benefits.

We also have StartSpace membership, for people beginning their business journey.

If you don’t want to limit yourself to just one membership, don’t worry – you can hold multiple memberships and receive all the benefits of each.

What does a membership cost per year?

Cultural membership is $119, Family membership is $96 and Student membership is $78. That’s less than the price of a cup of coffee per week! Access membership and StartSpace membership are both free. 

What are the core benefits available with each paid membership?

All our paid memberships – Family, Cultural and Student – come with these eight core benefits:

  • Save 10% on food and beverage at Mr Tulk cafe (excluding happy hour)
  • Save 10% on full-priced books at Readings State Library
  • 10% off food and beverage at South Wharf Promenade restaurants (view full details)
  • Early-bird booking access to select programs
  • Member-only emails with exclusive offers
  • Reciprocal rights at the National Library of Australia and other select libraries
  • A free subscription (for Cultural members) or a discounted subscription (for Family and Student members) to the La Trobe Journal print edition
  • Discounted Wilson Parking (see full details below).
How do I access my discounted Wilson Parking?

Cultural, Student and Family members enjoy a $2 discount* at the 222 Russell Street Wilson Parking car park when they pre-book online or through the Wilson Parking app and use a member promo code. Please contact [email protected] for the code.

* The discount is only available when you pre-book night or weekend parking using the State Library Victoria member-only code. The code will apply a $2 discount on the Night or Weekend Parking product at the 222 Russell Street car park. Limited bookings available. Rate is available for one entry and exit per booking. Pricing, products and availability may vary without notice.

What reciprocal library benefits do I receive with each paid membership?

All our paid memberships – Family, Cultural and Student – include reciprocal rights at the National Library of Australia and State Library of NSW, as follows:

National Library of Australia

  • 10% discount in the NLA Bookshop
  • Members rates on Friends events
  • Use of the exclusive Friends Lounge.

State Library of New South Wales

  • 10% discount at the Library Shop
  • Access to Friends Room (Mon-Fri 10am-5pm) on proof of membership.
I have a concession card. Will my membership be discounted?

At this stage concessions are not available, but our paid memberships have been priced with a range of budgets in mind, and cost less than a cup of coffee per week. Access membership, which provides access to a range of Library resources and services, remains completely free to everyone.

Are there couples and/or two-year membership options?

The membership program only offers one-year individual memberships. Yearly renewal is quick and easy, and you’ll be sent an automatic renewal reminder annually.

How do members find out about programs and offers?

Student, Family and Cultural members receive a monthly member-only email with everything you need to know about upcoming events, programs and offers.

Is there an age limit on membership?

You need to be at least 12 years old to register for a membership, and there is no upper age limit.

Individuals under 16 years of age applying for membership will need a parent or guardian to countersign their application.

How do I update my contact details?

All members can let us know when their contact details have changed by sending an online inquiry.

Select ‘change of details’ in the ‘query relates to’ section, and let us know what needs to be updated.

How do I renew my membership?

When your membership is due for renewal, the Library will send a reminder email 30 days, seven days and one day before expiry. Simply follow the links in that email to renew your membership.

If you cannot locate your renewal email please contact us on 03 8664 7000 or speak to a staff member at the Library to arrange your renewal.

How do I access my benefits at the Library’s cafe and bookshop?

Simple! Just show your digital membership card to a staff member, who will scan it at the register.

For information on accessing 10% off food and beverage at South Wharf Promenade restaurants, please view full details.

How do I book in advance for programs?

You’ll be emailed a special alert at the start of each program season to let you know that your exclusive pre-sale period is open for a set time before tickets are released to the general public.

You can use your membership benefit to book for yourself and one guest, who will also receive priority entry.

How to join

How do I become a member?

Join online by visiting our Membership page and selecting the ‘Join now’ button for any and all memberships you wish to take up. Once we’ve received your payment, we’ll send you a welcome email that includes your digital membership card and tax receipt.

If I don’t have an email account, can I still become a member?

We recommend you sign up with an email address so we can email you your member number or digital membership card, as well as information about special offers and exclusive invitations that might interest you.

If you don’t have an email address, please call us on 03 8664 7000 and we can arrange a physical membership card for Cultural, Student and Family members.

If I don’t have a credit card, can I still become a member?

Yes. While we encourage online payments through our website, you can also pay by cheque (if sent by post) or bank transfer. We’re happy to help you become a member in whatever way suits you best. Please call us on 03 8664 7000 or speak to a Library staff member next time you visit.

Can I become a Library member if I live outside of Victoria?

While any person is able to become a State Library Victoria member, access to a variety of research databases and e-books from home is available to Victorian residents only.

We recommend joining the national Library in the state which you reside as an alternate option.

If you reside in another state of Australia or overseas and would like to order a copy of items in our collection, you will need to become a Library member prior to placing an order via the Direct Delivery service

Please note copyright restrictions may apply. Details and prices are available on our Ordering copies of collection items page.

Cultural membership

What benefits does a Cultural membership offer?

A Cultural membership gives you all the features of Access membership and the eight core benefits, plus these four exclusive benefits:

  • Priority entry to secure the best seats at select programs and events
  • Exclusive behind-the-scenes experiences, including VIP tours
  • Invitation to a special members’ exhibition preview, with bubbles
  • Free three-month digital subscription to The Saturday Paper.

Discover the benefits of a Cultural membership

Can non-member guests sit with me at events where I have priority access to the best seats?

Yes. You can book for yourself and one guest during the exclusive pre-sale period, and your guest can join you to receive priority entry to the event.

Can I bring a non-member as my guest to the annual member event?

Only members may attend the annual member event.

Family membership

What benefits does a Family membership offer?

Family membership gives you all the features of Access membership and the eight core benefits, plus these four exclusive benefits:

  • Two family passes per year to school holiday programs
  • Member pricing on kids’ lunch packs at Mr Tulk cafe
  • Member-only experiences at family programs and events
  • Special offers from Library partners.

Discover the benefits of a Family membership

How is a ‘family’ defined?

For membership purposes, we define a family as up to two adults and an unlimited number of children up to 12 years old.

The adult family members don’t have to live at the same address, but only the primary membership holder (the person whose email is linked to the account) will receive our emails about special offers and exclusive member events.

Single-parent or single-child families can take up a Family membership.

Must kids be accompanied by adults at school holiday member events?

Children under 12 years old need to be accompanied by an adult parent or carer at all times inside the Library. We’re committed to being a child-safe organisation.

Read our Child Safe Code of Conduct 

How many tickets are included in a family pass?

Family passes include four tickets - two for adults, and two for children. If more than two children are registered to the membership, you can buy extra tickets at member prices.

Student membership

What benefits does a Student membership offer?

Student membership gives you all the features of Access membership and the eight core benefits, plus these four exclusive benefits:

  • Dedicated Student member zone during SWOTVAC periods
  • Career-building speaker and networking events
  • Guided Library 101 induction with Library experts
  • Extended access to bookable meeting rooms.

Discover the benefits of a Student membership

I’m not a student but I’m interested in the benefits of this membership – can I still join?

Yes, absolutely! You don’t need to be enrolled as a student at an institution – our Student membership is open to anyone with a passion for learning.

Can non-members join me in a meeting room that I’ve booked?

Yes, you can bring guests with you into meeting rooms even if they aren’t members, up to the maximum number of occupants per room.

How do I book a meeting room or induction with a librarian?

You can book meeting rooms through the Library website, entering your membership number to access extended time. At the start of each semester, Student members will receive an email with a link to book available induction sessions.

Book a meeting room

How much extra time does extended access to meeting rooms give me?

You receive an additional one hour to add to your booking. Simply enter your Student membership number, and the booking form will allow extended access as an option.

Book a meeting room.

How do I access the Student member SWOTVAC pop-up zone?

Library Student members will be welcomed in the dedicated SWOTVAC student zone from Monday 24 October to Friday 28 October 2022.

Located in the StartSpace Loft, you'll have access to a coworking hotdesk space with wifi and monitors, a kitchen and coffee machine, soundproof booths for meetings, printer/photocopier access and lockers.

The SWOTVAC zone is exclusive to Student members and available during Library opening hours. Registration is required.

Register here

Gift membership

I have been given a State Library Victoria membership as a gift, when does it expire?

Gift membership vouchers expire three years after the issue date. Once activated, the membership is valid for one year.

The voucher may not be replaced if lost or stolen.

How do I activate my gift membership?

If you've been gifted a one-year membership with State Library Victoria, head to our activation page and enter your activation code.

Do I get a physical gift card or voucher?

Your gift membership voucher will be sent via email once the payment is made.

You are welcome to print this voucher and gift it to the recipient, however we do not currently offer a physical gift card.

Digital membership card

How do I access my digital membership card?

When you sign up to a tailored membership, you’ll receive a welcome email that includes your digital membership card. Store the card in your smartphone’s digital wallet, just as you do with your digital bank cards and loyalty program cards.

Access members do not receive a digital membership card; your member number is all that is required to access both your benefits and the Library’s catalogue.

I’ve lost my smartphone or can’t get access to my card – what should I do?

Use our Member inquiry form to request a new card, and we’ll help you out.

I’d prefer a physical membership card, is that possible?

Access members receive an email with their member number. We’re offering our Cultural, Family and Student members digital cards in most instances, but you are welcome to request a physical card if that’s your preference. Please contact us on 03 8664 7000 or speak to a staff member at the Library to arrange this.

What happens if my digital card doesn’t work with your partner offerings?

If there’s a technical issue with your card that affects your member discounts at Mr Tulk cafe, Readings bookstore or any of our partners, staff at those sites can help. If the problem persists, please send a Member inquiry form and we’ll get on the case.

I was already a Library card holder. Do I use my old membership number or the new one?

Now that you have signed up to the Library’s tailored membership program, your new membership number is all you need to access both your benefits and the Library’s catalogue.

The only time you may want to use your old Library card number is to access your own search history from past research in the catalogue. Please contact us using our Member inquiry form if you would like to continue accessing the search history of your old membership number.

Friends of the Library

What happened to the Friends of the Library membership?

The Friends of the Library membership was replaced with the new Cultural membership. The Cultural membership includes many of the existing Friends benefits, plus a range of new ones.

All Friends of the Library were automatically upgraded to a Cultural membership on 9 March 2021 for the duration of their existing membership.

When that expires, we’ll send you a special invitation to renew your Cultural membership at the same price as an original individual Friends membership ($85). Subsequent renewals will be at the Cultural membership full price of $119 per year.

Do I have access to the Friends lounge and The La Trobe Journal?

Friends of the Library membership historically included access to the Lounge and subscription to the La Trobe Journal.

When our new membership program launched, Friends of the Library were transitioned to Cultural members, and began to receive the new list of benefits. As a courtesy to our previous Friends of the Library, we continue to offer access to the Friends Lounge.

A free subscription to the La Trobe Journal print edition is now available to all Cultural members, and Family and Student members have access to a discounted subscription to the La Trobe Journal.

I have a lifelong Friends membership – what happens now?

You will automatically be transferred to a lifelong Cultural membership.

I donated to the Library collection, will I still be invited to Library events?

Yes, we are incredibly grateful to our Library donors and will have a calendar of events especially for you.

Will the Friends’ ‘end-of-year’ event still be offered to Cultural members?

As part of your Cultural membership you’ll be invited to attend one special event each year, with bubbles. These will occur at different times to align with the Library’s programming calendar.

Who can I contact for more information?

Please use our online inquiry form, email [email protected]ov.au or call 03 8664 7000.

StartSpace membership

What memberships are offered through StartSpace?

There are two StartSpace memberships for people with an early-stage small business or startup idea: StartSpace and StartSpace Loft.

StartSpace is a free membership that includes access to a coworking area, an exclusive meeting room, programming, networking and more.

StartSpace Loft is a paid membership suitable for people further along in their business journey, and offers a greater range of spaces and facilities.

Please note that due to social distancing requirements, the Loft membership is currently unavailable and some spaces (like meeting rooms) are also temporarily unavailable for StartSpace free members. 

Discover the benefits of a StartSpace or Loft membership